Our Commitment

We value our customers and strive to create a transparent, fair, and enjoyable shopping experience.

Return & Exchange Policy

All purchases are non-refundable, as every piece is made with care and precision.

However, we offer flexible options to ensure your satisfaction:

Store Credit or Voucher: For the value of your returned item.

Exchange: For another product of equal or higher value (price difference applies).

request must be made within 2-3 days after delivery..

Items must be unused, unwashed, and in their original condition with all tags attached.

Custom Orders

All custom-made and altered pieces are final sale and cannot be returned or exchanged, as they are tailored uniquely to you.

Shipping & Delivery

Orders are processed within 7-14 business days (excluding weekends and holidays).

International delivery is available fees and estimated times will be shown at checkout.

Customer Care

We’re here to help!

For assistance, contact us at support@zumptadesigns.com and our team will gladly resolve any concerns.

By shopping with Zumpta Designs, you agree to these policies.

We’re honoured to be part of your fashion story one defined by elegance, confidence, and purpose.